FMR Survey Tool Help Center

Step-by-step guidance for creating surveys, managing teams, monitoring fieldwork, collecting responses, and generating reports.

Create an account, verify your email, log in, and configure your company profile.

Understand dashboard statistics, graphs, response trends, and recent activity.

Create, configure, preview, publish, share, duplicate, and manage surveys.

Build questionnaire pages and choose the right question types and validations.

Create skip logic, end-survey rules, redirects, and page branching.

Preview reusable questionnaires and copy templates into your surveys.

Assign enumerators, monitor survey areas, targets, GPS, and completion progress.

Review results, charts, exports, and survey-performance reports.

Understand plans, PayPal subscriptions, upgrades, limits, and renewals.

Learn the responsibilities and access levels of each survey-tool role.

Manage your name, password, company information, users, and branding.

Learn how the platform protects accounts, uploads, responses, and confidential research data.

Resolve login, email, publishing, submission, GPS, export, and permission issues.

Quick answers to common questions about the survey platform.

Need more help?

If your question is not covered in the Help Center, contact our support team.